Which role is commonly found at the front desk, answering phones and greeting visitors?

Which role is commonly found at the front desk, answering phones and greeting visitors?

• A. V-E-T
• B. Receptionist
• C. Postal Worker
• D. Vet

Answer: (B)

Front-desk work centers on making the first contact with people—answering phones and greeting visitors. The receptionist is the role that fits this best, because the job focuses on customer service, handling incoming calls, coordinating visits, and guiding guests to the right place. Roles like a veterinarian or vet are about medical care for animals and client communication within a clinical context, not the primary front-desk functions. A postal worker handles mail routing and distribution, which is unrelated to greeting visitors or answering phones. So the receptionist is the best answer.

Front-desk work centers on making the first contact with people—answering phones and greeting visitors. The receptionist is the role that fits this best, because the job focuses on customer service, handling incoming calls, coordinating visits, and guiding guests to the right place. Roles like a veterinarian or vet are about medical care for animals and client communication within a clinical context, not the primary front-desk functions. A postal worker handles mail routing and distribution, which is unrelated to greeting visitors or answering phones. So the receptionist is the best answer.